Customers Speak
Excerpts from some of our satisfied customers' letters:
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We wish to thank Laurie for all the excellent help & assistance she
showed in the purchase of our house on Forest Ridge Dr in Mansfield. Without her
help I'm sure it would have taken much longer. Stephanie & Lee Ann also helped
us very much. Once again,
thanks to all three ladies for all your excellent assistance.
Michael Alvarado
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Justin made a difference
in knowledge, integrity, and showed appreciation for the product. He was the
deciding factor vs. other potential housing candidates- very professional.
Bette Quarles
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Hello my name is Louise
Hynds, and I have just purchased a new home from your company. I just wanted to
let you know that Kim, who handles Lockheart and Kyle, was a tremendous help.
She knew my likes and dislikes and accommodated my needs . Towards the end of
the construction of my home I met Gary, whom I also found to be very helpful
in the completion of my home. I would recommend century classic to everyone and
highly recommend they seek Kim's and Gary's help and advice. You're company has
great assets I'm sure, but the 2 most important of all of these are these 2
people, they both give a new meaning to the phrase " Customer Service" I felt
they went well above and beyond their call of duty and I thank them dearly .
Louise Hands
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Staci was an excellent
professional to work with. Staci was available to help us through the whole
buying process and made it smooth and stress free. Tom made the home buying
process stress free and he was very knowledgeable and friendly.
Sheryl Schwoyer (A super happy new home owner)
I want to thank Cristi Kemp for
helping us purchase our first home. My husband and I looked at property for two
years before we found Classic Century Homes. We finally decided to call a
realtor, and we had found a property that we were ready to place a bid on.
Before placing the bid, our realtor took us to meet with Cristi at Classic
Century Homes. We immediately noticed a higher quality of construction during
our tours, and signed a contract that next week.
I called Cristi many times during the construction of the home, and no matter
how ignorant the question, she always made me feel like I knew what I was taking
about. Buying your first home is very scary, and Cristi always made me feel
like we made the right choice. Cristi has gone above and beyond her job duties
with customer service. We appreciate the hard work and long hours that she puts
in. If you call Cristi, she returns your call almost immediately, even on her
day off. That says a lot in itself.
Chris and Mike also went out of their way to help us during
construction. Chris took the time to show is the small things, and fixed
everything we asked. Chris and Mike took it upon themselves to fix
imperfections themselves, and were patient with us at all times.
Thank you, Classic Century Homes, for making our home
ownership a smooth and affordable process. We recommend you to everyone we talk
to! Thanks
a million!
Tiffany and James Boen
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"To all prospective homebuyers we highly recommend Pat Rainer of Classic
Century Homes. I, age eighty one, and my husband who is ninety one are not
the average homebuyers so we really needed someone to guide us through all
aspects. Pat did this right down to programming our computerized thermostat.
Through all this she was not only very knowledgeable but very patient. Satisfied
homeowners..."
Jane and Claud Childress
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"Dear Justin, we just wanted to take a minute to thank you for all you did
for us while we were trying to buy a new home. We came back to Century more than
one time and each and every time we came we were treated with the utmost respect
and you went out of your way to help us find the perfect floor plan for two
sisters that wanted to build a house together. From the time we decided on a
plan for us until we moved in the house it took about 3 months. Everything went
in a timely manner, each time we had a question you were there to answer it for
us. We had no problems with the building of our house and we could not be more
satisfied. It is a great plan and we love living in our new home. Thank you so
much for all your help in making our new home a realization."
Betty Stringer / Sherra Rankin
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"Thank you so much for your help on the home purchased by my daughter. Your
kindness, generosity, thoughtfulness, and hard work mean so much to Dan and I.
My daughter and son in law are so proud of their new home. Thanks again for
everything."
Dan & Cindy Boggus
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"Just thought you should know how happy I am with my home. We always have
people complain, but I have nothing to complain about. Everyone has been so nice
and helpful. Starting with and best of all John Black. Thank you very much. LOVE IT!""John, you make me feel so at home. Thank you so much for caring about the
people, not just another house."
Ann Mulvey
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Lee and I wanted to thank you for everything... Our home is beautiful! Thank
you for making many dreams a possibility!!! You are a "blessing" to many!!!"
Lee & BJ Mitchell
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Prior to making my decision to purchase a Classic Century Home, I had visited
a variety of home builders in the Arlington and Mansfield, TX area. I chose
Classic Century Homes for a variety of reasons but the one that brought me back
was the personalized greeting that I received from Laurie.... She was there for
my final walk through the day of closing and continues to help me with any
warranty questions or problems that I have had. Laurie is a professional who is very knowledgeable in her field of business
and is definitely an asset to your sales team."
Marilynn L. Guerry
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On January 10, 2003 we bought a Classic Century home from Mr. Lance Whitlock.
This was not a simple procedure. We were in the process of selling our home in
Frisco, Texas at the time...If it were not for Lance and all his diligence, we
would not be living in our present home today."
Joseph R. Hurley
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"I just wanted to let you know that I have been really happy with my new
home. I've been there a little over a year. I'm a first time home buyer. I have
been very pleased with your company from the moment I stepped foot into the
office door. Everyone I have delt with, which includes Trisha and Don in
customer service, have been nothing but nice and helpful when it comes to my
questions and concerns. I will not hesitate to recommend your company to my
friends and family."
Lisa LeVrier
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"When we decided to look for a home we began to get discouraged with the
really bad service we were receiving from the other homebuilders. After
searching all day, we decided to walk into a Classic Century Home, it happened
to be on the way home. So we did, and we were pleasantly surprised by the
reception of Laurie. She went out of her way to make us feel very comfortable
and was very attentive to our needs. To make a long story, we did buy a
home and are very happy. When anyone is looking for a home, I refer him or her
to Laurie."
Lisa Garza
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"Karen Proudhorse has been the greatest sales consultant I have ever
come in contact with. She has been patient in the most extreme conditions ...I
would never have gotten through this without her. She is a great asset."
Tiffany V. Daniels
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"I want to say thank you for having such a wonderful sales representative,
Trisha..... I also can not say how wonderful it is having such a quality house
to call mine."
Pam Adams
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"I want to take this opportunity to congratulate you on one of your
employees, Pat Rainer. From the very first time i was in contact with Pat, she
was most courteous and helpful in every way. She was not just a salesperson, but
also a friend when I needed some answers. I am very pleased with my Classic
Century Home and the great service I received from Pat Rainer."
Betty N. Richardson
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"I recently purchased a home in Sandy Glen development in McKinney. I
just wanted to express my appreciation for the special attention given me and my
family by Bob Morgan. My daughter and son-in-law first toured the area and were
very impressed with the development. After viewing the development myself, I was
sold on the quality home that Classic Century builds. I especially appreciated
the way Bob took time to get me through the selection process from lot to
decorator selections until my closing in May. Also the superintendent, Seth,
took special care to see that my house progressed in a timely manner so I could
close on time. I would highly recommend Century to anyone who is looking for a
new home."
Sammie Loftis
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"Pat you are truly one of a kind. Not many people will give their time
with a true heart... Thank you very much."
Morris family, Kenneth & Rockelle
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"Cristi, thank you so much for everything, you have made our home buying
experience a pleasant one. Matt and I love our new home. We would recommend
anyone to Classic Century Homes..."
Matt and Angela McClister